The Information Systems Agency of Armenia (ISAA) is supporting the creation of an Armenian e-society. In collaboration with the Government and the Central Bank of Armenia, our mission is to implement key standards for how public services and digital projects are delivered.

Our guiding standard is the “Digital Architecture of Armenia”, a government-approved framework built around interoperability, security, and high-quality service delivery.

Our team includes technology and policy specialists from diverse sectors. We work transparently and in partnership with both the public and private sectors to help Armenia realize its ambition of becoming a truly digital society.

As a Senior DevOps Engineer, you will play a pivotal role in implementing and maintaining cloud-native, secure, and scalable platforms critical to Armenia’s public sector digital transformation.

You will develop CI/CD pipelines, automate infrastructure provisioning, and optimize runtime environments across hybrid, public, and private cloud environments.

This role supports ISAA’s Cloud Transformation Team (CTT) in delivering high-availability e-government services by embedding automation, observability, and repeatability across infrastructure layers. You’ll also contribute to policy implementation, technical documentation, and the delivery of MVPs and Proof-of-Concept (PoC) projects.

1. Infrastructure Automation & DevOps Engineering

• Design and implement robust CI/CD pipelines to support modern development and delivery lifecycles.
• Automate provisioning of cloud resources using Infrastructure-as-Code tools such as Terraform, Ansible, etc.
• Develop and maintain container orchestration platforms (e.g., Docker Swarm, Nomad, Mesos, Kubernetes, AKS, GKE, EKS, ECS, etc.).
• Develop FinOps and ProcessOps practices for government agencies.

2. PoC & MVP Projects for Digital Services

• Lead or support delivery of Proof-of-Concept (PoC) and Minimum Viable Product (MVP) solutions to prototype digital services.
• Collaborate with cross-functional teams to validate design assumptions and deliver functional demos in short iterations.
• Apply DevOps best practices to MVP workflows for speed, compliance, and reproducibility.

3. Policy & Compliance Implementation

• Operationalize cloud infrastructure and DevOps processes in alignment with ISAA’s governance frameworks (e.g., security, data protection, procurement).
• Enforce automated policy checks (cost, identity, access control, tagging standards) in CI/CD pipelines.
• Provide feedback/input on evolving cloud governance documents and compliance checklists.

4. Monitoring, Observability & Incident Readiness

• Implement and maintain observability tools (Prometheus, Grafana, Loki, ELK, DataDog, etc.).
• Support capacity planning, high-availability configurations, and post-incident reviews (postmortems).

5. Technical Documentation & Standards

• Create and maintain detailed documentation of deployments, technical architectures, and operational policies.
• Contribute to the development of IaC, DevOps playbooks, reusable patterns, and configuration standards.
• Ensure all documentation is version-controlled, accessible, and regularly updated.

6. Collaboration & Capacity Building

• Collaborate with system architects, developers, QA engineers, and external vendors for end-to-end delivery.
• Provide mentorship, knowledge-sharing, and workshops to technical staff across government institutions.
• Participate in joint task forces on infrastructure strategy and platform standardization.

7. Continuous Improvement & Tooling Innovation

• Evaluate and recommend emerging DevOps tools and practices.
• Identify opportunities to reduce operational toil and improve deployment velocity.

Experience

• 5–8+ years in DevOps, SRE, or infrastructure roles, with demonstrated success at scale.
• Experience managing cloud-native applications, IaC, and secure CI/CD practices in regulated environments.

Technical Knowledge

CI/CD Engineering:

• GitHub Actions, GitLab CI, Jenkins, or similar tools.

Infrastructure-as-Code (IaC):

• Terraform, Terragrunt, Ansible, Pulumi, or equivalents.

Container Platforms:

• Docker, Kubernetes, Helm.

Cloud Environments:

• Proficiency with at least two major cloud platforms (AWS, Azure, GCP), and hybrid/private clouds.

Scripting:

• Strong scripting in Bash, Python, or similar languages.

Monitoring & Observability:

• Experience with metrics, alerting, dashboards using Prometheus, Grafana, Loki, ELK, or DataDog.

Security & Compliance:

• Familiarity with CIS Benchmarks, RBAC, secrets management, and IT governance practices.

Policy-as-Code:

• Tools such as Open Policy Agent (OPA), Sentinel, or custom scripting for policy validation.

Preferred Certifications (Not Mandatory)

• Certified Kubernetes Administrator (CKA)
• AWS, Azure, or Google Cloud DevOps certifications
• HashiCorp Terraform Associate
• Additional DevSecOps, cloud security, or infrastructure certifications are a plus

Desired Skills and Knowledge

Policy and Standards Awareness

• Ability to interpret and apply policies related to IT service delivery, data classification, and access control.
• Capable of contributing to internal standards documentation and compliance validation.

Public Sector DevOps Acumen

• Experience delivering systems in regulated sectors (government, finance, healthcare).
• Understanding of public procurement constraints and cross-agency collaboration.

Agile & Iterative Development

• Experience working in Agile environments with MVP-first delivery approaches.
• Ability to drive fast-feedback DevOps pipelines and support self-service platforms.

Soft Skills

• Excellent communication skills to explain technical concepts to both technical and non-technical stakeholders.
• Strong team player with a proactive, collaborative mindset.
• Experience mentoring junior engineers and leading knowledge-sharing initiatives.

Please send your CV to hr@isaa.am, mentioning the position CTT - Senior DevOps Engineer in the subject line of your email.