The Information Systems Agency of Armenia is supporting the creation of the Armenian e-society. In leadership with the Government and the Central Bank of Armenia, our mission is to implement key standards for how public services and digital projects should be delivered. Our guiding standard is the “Digital Architecture of Armenia,” a Government-approved approach that places interoperability, security, and high-quality service delivery as its core pillars. Our team consists of technology and policy-making specialists from various sectors, and we work transparently, engaging both the public and private sectors to help Armenia realize its goal of becoming a truly electronic society.

As a People Operations Coordinator, you will play a central role in supporting the Agency’s rapid organizational growth. You will ensure the smooth and efficient delivery of all administrative processes that shape the employee experience—from documentation and HRIS management to onboarding logistics and day-to-day employee support.

You are detail-oriented, structured, and exceptionally organized. You enjoy building systems, optimizing processes, and ensuring that people-related operations run flawlessly as teams scale.

• Manage the full administrative employee lifecycle, including documentation, contracts, personnel files, and HRIS data accuracy.
• Oversee onboarding logistics (documentation, system access, office setup, orientation coordination) for large waves of incoming hires.
• Maintain and continuously improve HR operations processes, workflows, and compliance standards.
• Serve as the first line of support for employee inquiries related to HR policies, benefits, and administrative procedures.
• Monitor and track probation periods, contract renewals, and employment status changes.
• Coordinate internal events, employee gatherings
• Support benefits administration and leave management while ensuring alignment with internal policies and laws.
• Ensure the consistent application of HR policies and support internal/external audits with accurate documentation.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2–4 years of experience in HR operations or HR administration.
• Strong organizational skills with excellent attention to detail and process discipline.
• Experience working with HRIS systems and maintaining HR documentation.
• Ability to manage high-volume tasks efficiently and maintain confidentiality.
• Strong communication and interpersonal skills.
• Fluency in Armenian and English; knowledge of Russian is an advantage.

Please send your CV to hr@isaa.am, ensuring you mention the position name People Operations Coordinator in the subject line of the email.