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Information Systems Agency of Armenia
Capacity building

Individual Consultant(s) for the Development and Delivery of Modules of an Artificial Intelligence Training Program

October 12, 2026

The Information Systems Agency of Armenia (ISAA) supports the development of Armenia’s digital society in cooperation with the Government of the Republic of Armenia, the Central Bank, and the public and private sectors. ISAA’s activities are aimed at introducing unified approaches and standards for the delivery of public services and the implementation of digital projects, based on interoperability, security, and the delivery of high-quality services.

 

In this context, ISAA plans to introduce a training program on the use of artificial intelligence (AI) for public sector employees. The program brings together the fundamentals of how AI systems work, their economic and cross-sectoral impacts, ethics, governance, privacy, and security, as well as AI-assisted decision-making and accountability. 

The program must be practice-oriented and aimed not only at transferring knowledge but also at building skills for safe, responsible, and purposeful practical application. ISAA intends to select one or more individual experts, who may apply for the development and delivery of one or more of the modules listed in Annex 1. 

Application Submission Conditions

The expression of interest, together with the required supporting documents, must be sent by 00:00 on 19 October to the email address capacity.building@isaa.am. 

Objective of the Assignment

The objective of these Terms of Reference is to select, on a competitive basis, individual consultant(s) with relevant qualifications and experience who, within the scope of the module(s) they have chosen, will be able to: 

  • Develop and prepare the complete training content and practical components in line with the modules and learning outcomes defined in Annex 1․ 

  • Deliver the training in a format and according to a schedule agreed with ISAA․

  • Revise the materials based on the learning results, participant feedback, and ISAA’s comments․

  • Submit to ISAA a complete package of final, editable training materials for reuse. 

General Scope of the Assignment

For each module selected, the selected consultant shall carry out the following tasks: 

  • Participate in a kick-off meeting with ISAA and clarify the target audience, the module’s learning outcomes, content priorities, format, and organizational arrangements․

  • Based on the outcomes presented in Annex 1, develop a detailed curriculum for the module, the structured flow of the training, and the teaching logic․

  • Prepare slide decks, practical exercises, case studies, discussion questions, assessment tools, and any necessary supporting materials․

  • Develop localized examples, scenarios, and practical exercises relevant to the work of the public sector․

  • Where necessary, develop pre-training and post-training assessment tools (pre-test/post-test) or other knowledge-check instruments․

  • Deliver the learning and teaching defined for the module, and facilitate participants’ practical work and discussions; 

  • After the training, review and improve the content, practical exercises, and assessment tools․

  • Hand over the final package to ISAA, including editable source files and clear instructions on the structure and use of the materials. 

Methodological Principles for Teaching and Materials Development

  • At least 40–50% of each training module must consist of practical work, case analysis, hands-on experimentation, discussion, and outcome-oriented exercises․ 

  • Examples and exercises should correspond as closely as possible to the challenges, documents, work processes, and decision-making logic of the public sector․

  • The relevant modules must include the principles of human oversight, factchecking, source evaluation, accountability, data protection, and safe use․

  • Training activities must exclude the use by participants of real passwords, organizational/confidential data, API tokens, or any data granting access to operational systems․

  • Materials must be developed in plain language, with a clear structure, and in line, as far as possible, with Universal Design for Learning principles․

  • All final materials must be well-organized, editable, and understandable for self-study purposes. 

Module Selection and Organization of Work

  • An individual consultant may propose one, several, or all of the modules listed in Annex 1. 
  • For each module selected, the applicant must demonstrate relevant thematic experience and propose their approach to developing and teaching that module. 
  • ISAA may contract different consultants for different modules. The same consultant may be selected for more than one module, provided they have the required professional experience for each module. 
  • Selected consultants shall cooperate with ISAA and, where necessary, with other selected consultants, to keep the overall program logic, terminology, methodological approaches, and structure of materials consistent. 

Deliverables, Phases and Timeline

Work on each selected module is expected to be carried out in three consecutive phases over a total period of approximately 6 weeks. Notification of selection is expected to be sent on or around 30 October 2026, and the Applicant must confirm their readiness to start work immediately.

Note: The specific dates of each phase will be confirmed in the contract and in the training calendar agreed with ISAA. 

Requirements for the Individual Consultant

  • A university degree in artificial intelligence, computer science, data science, public administration, or a related field relevant to the module.
  • At least 5 years of relevant professional experience in AI/ML, generative AI, AI governance, data protection, cybersecurity, technology policy, or another field related to the relevant module.
  • At least 2 years of experience in interactive training/teaching for adults; 
  • Documented experience in developing and/or delivering at least two relevant training programs or modules; 
  • Ability to facilitate group discussions, practical work, and experiential learning.
  • Ability to connect the thematic content of the relevant module to real public sector work processes and decisions; 
  • Applied knowledge of the safe and responsible use of AI tools, human oversight, output quality, and limitations.
  • Excellent communication skills and the ability to present materials in a well-structured way.
  • Ability to deliver training in Armenian and to prepare training materials in Armenian. A working knowledge of English is considered an advantage for working with international sources. 

Experience with government bodies, public institutions, regulated sectors, or international organizations, as well as experience in adapting the AI adoption and governance approaches of other countries/international organizations to the needs of Armenia’s public sector, will be considered an advantage. 

Application Structure and Submission Requirements

Interested individual consultants must submit the following documents: 

  • A curriculum vitae (CV) highlighting professional and teaching experience relevant to the selected module(s).
  • A clear statement of which module(s) in Annex 1 the application is submitted for.
  • A short description, for each selected module, of relevant experience in the subject, the proposed approach, and the logic of the practical components.
  • Information confirming relevant previous experience and, where available, examples of/links to training programs, materials, publications, projects, or other work.
  • A financial proposal stating the price for each module separately and, if the application covers several modules, the total proposed price.
  • Written confirmation that, upon receiving notification of selection (on or around 30 October 2026), the consultant can start work immediately and complete the phases within the timeline set out in this call.

Financial Proposal Requirements

The financial proposal must be presented in a clear and comparable format, with a separate price for each selected module. The contract price must include the applicant’s tax obligations and all costs associated with the provision of the services. 

Selection Principle

The individual consultant will be selected based on professional experience, qualifications, experience relevant to the selected module(s), the work samples submitted, and the ability to start and carry out the work within the set timeline. 

ISAA may select one or more individual consultants for different modules. Each candidate will be considered only for the module(s) for which they have applied and have relevant documented experience. 

The financial proposal submitted must correspond to the scope of the selected module(s) and to the full volume of work set out in these Terms of Reference. 

ISAA may request additional clarifications from a candidate, conduct a short interview, or ask for additional samples of previously developed materials to verify the experience and suitability presented. 

Contractual terms and the final price will be confirmed with the selected individual consultant prior to signing the contract.

Contract Management and Payment

Payments will be linked to deliverables accepted by ISAA. The proposed payment structure for each module is as follows:

Payment milestone Proposed share Condition
Phase 1 35% Detailed module curriculum agreed by ISAA, logical structure, and   package of materials ready for delivery.
Phase 2 30% Delivery of the module’s learning and teaching, and acceptance of the summary of key results/feedback.
Phase 3 35% Acceptance of the final package, editable source files, and a short final report.