Վերջին օրերին նկատվում է հեռախոսային խարդախությունների ակտիվացում։ Խաբեբաները զանգահարում են տեղական կամ արտասահմանյան հեռախոսահամարներից կամ ուղարկում են WhatsApp, Telegram և Viber հավելվածներով հաղորդագրություններ: Ներկայանալով որպես բանկի, տելեկոմ օպերատորի, առաքման ծառայության կամ պետական մարմնի աշխատակից, նրանք նպատակ ունեն հասանելիություն ստանալ Ձեր անձնական տվյալներին և հեռախոսի հավելվածներին, որպեսզի Ձեր կամքից անկախ կորզեն ֆինանսական միջոցներ: Օրինակ, նրանք ուղղորդում են՝ ❗փոխանցել կամ թելադրել SMS-ով ստացված ծառայության ակտիվացման կոդը, ❗սեղմել SMS-ով ստացված հղումը և լրացնել բանկային քարտի կամ անձնական տվյալները, ❗տեղադրել հեռախոսում հատուկ ծրագիր, օրինակ՝ 5G ծառայություն ակտիվացնելու համար կամ այլ ծառայությունից անվճար օգտվելու նկատակով: Եթե հետևեք այդ հրահանգներին, խաբեբաները կարող են՝ ▪️հափշտակել Ձեր ֆինանսական միջոցները, ▪️մուտք գործել Ձեր բանկային հավելվածներ և կատարել ցանկացած գործողություններ, ▪️հաղորդագրություններ ուղարկել Ձեր մտերիմներին, ▪️հափշտակել Ձեր հաղորդագրությունները, ▪️Ձեր փոխարեն կառավարել Ձեր հեռախոսը։ ⛔Այս ամենը կարող է տեղի ունենալ ակնթարթային։ Ի՞նչ անել․ 🔷մի՛ պատասխանեք անծանոթ համարներից եկող զանգերին, հատկապես եթե զանգը արտերկրից է,🔷մի՛ սեղմեք անծանոթ SMS հաղորդագրությունների հղումների վրա, 🔷անմիջապես անջատե՛ք զանգը եթե Ձեզ խնդրում են տվյալներ տրամադրել, հղում բացել կամ որևէ գործողություն կատարել, 🔷մի՛ փոխանցեք Ձեր անձնական տվյալները, գաղտնաբառերը կամ բանկային կոդերը հեռախոսի միջոցով: 🛡️Հայաստանի տեղեկատվական համակարգերի գործակալություն🛡️Հայաստանի համակարգչային միջադեպերի արձագանքման թիմ (AM-CERT)

The MInistry of High-Tech Industry and Information Systems Agency of Armenia (ISAA) aiming at promoting digital transformation of the Republic of Armenia by implementing digital solutions and ensuring their widespread adoption, as well as to introduce modern and effective digital solutions aimed at improving the accessibility and quality of public services, are inviting for a pre-procurement market-sounding to assess possible solutions, technical approaches, and the overall market capacity related to establishing an artificial intelligence–based call and chat center. At this stage, no procurement procedure or tender has been launched. Attached, please find a draft technical specifications, which is provided solely for discussion purposes and for the collection of professional feedback. In this context, we invite you to submit your proposals and observations, in particular with regard to the following aspects: possible technical solutions and approaches; experience in the implementation of similar systems (if any); considerations related to technical feasibility; potential risks, constraints, and development opportunities for your participation in the tender; any other recommendations. Please note that this letter does not constitute a tender announcement, an invitation to submit a proposal, or any document creating legal or financial obligations. Any information provided will be used exclusively for internal analysis, refinement of requirements, and project preparation purposes and will not affect participation rights in any potential future procurement procedures.The conference will take place on January 30, from 17:00 to 19:00 (GMT+4). The conference will be held in a mixed format: participants may join both in person at the Ministry of High-Tech Industry (Yerevan 0010, Vasgen Sargsyan 3/3) and online. Prospective Service Providers are invited to register for the conference. To register for the conference and receive online access link, please follow the link. Please note that each representative of a prospective Service Provider must register separately to attend the conference. Both physical and online attendees should present their identity documents. Feel free to call 044 490626 in case you have any questions. We thank you in advance for your time and cooperation.

On August 14, at the session of the Government of the Republic of Armenia, the package of draft laws “On Cybersecurity,” “On Public Information,” and “On the Regulatory Body for Information Systems,” presented by the Ministry of High-Tech Industry and developed jointly with the Armenian Information Systems Agency, was approved. Presenting the package of draft laws, Minister of High-Tech Industry Mkhitar Hayrapetyan emphasized that it aims to create a unified and coordinated approach for the prevention of cyber incidents, response, and elimination of consequences, based on close cooperation between the state and the private sector. The package also regulates issues related to the creation of a unified digital environment and the implementation of an open data policy. It was noted that the package has gone through a long and complex stage of discussions, with the involvement of representatives of civil society, sectoral associations, independent experts, international partners, and interested state bodies. Minister Hayrapetyan, referring to the laws presented in the package, detailed the subject of regulation, purpose, and importance of each. “By the Law ‘On Cybersecurity,’ the vital sectors and critical infrastructures are defined, both in the public and private sectors. Criteria are set based on risk and impact assessment, as well as certain standards that are mandatory for state structures, the public sector, and private companies operating civil infrastructures,” the Minister noted, emphasizing that this does not mean giving up the idea of developing and introducing national standards. In his speech, the Minister presented that a Regulatory Body for Information Systems will be established, which will operate with the status of an autonomous body, and its members will be elected by the National Assembly of the Republic of Armenia. Referring to the Law “On Public Information,” the Minister noted that it outlines the state digital architecture and introduces a new data management policy. Additional clarifications on the draft laws were presented by the Director of the Information systems agency of Armenia, Nerses Yeritsyan. Summing up his speech, Mkhitar Hayrapetyan emphasized the importance of implementing programs aimed at raising the cyber literacy of society. More in the video. 

The Information Systems Agency of Armenia has launched the first Students National Cyberdrill. This October, students from various universities across Armenia will take part in a nationwide cybersecurity simulation exercise, during which they will solve real cyber incident scenarios. The initiative aims to raise cybersecurity awareness and skills among students. The drill is part of the Agency’s long-term strategy focused on building a secure digital future and developing a new generation of cyber leaders. Participants engage in modeling real-world cyber incidents through interactive, scenario-based learning approaches aligned with Armenia’s digitalization and national cybersecurity agenda.

In May 2024, 20 young professionals joined the Agency through the Young Professionals Program. Over the course of a year, the young professionals actively contributed to the Agency's innovative initiatives: from cybersecurity to the Citizens' Lab, from data management to the development of digital services. At the Program closing event, Nerses Yeritsyan, Director of the Agency, emphasized that thanks to this initiative, young professionals not only acquired valuable hands-on experience but also introduced innovative perspectives, alternative solutions, and strategic analyses - becoming integral contributors to Armenia’s digital transformation. Each of them became a driving force for change, proving that it is indeed the youth who are shaping the future of Armenia's digital society. Some of the young professionals will continue their career journeys within the Agency, further contributing their innovative ideas and energy toward building digital Armenia. The Agency extends its appreciation to all the participants for their creativity and teamwork, wishing them success in their future endeavors.  

Citizens of the Republic of Armenia will be exempt from the annual 3,000 AMD fee for the activation of electronic signatures starting February 1, 2025. This initiative aims to facilitate and promote the acquisition and use of electronic signatures for citizens when accessing public and private digital services, including the declaration of annual income for individuals.

The Information Systems Agency of Armenia supports the development of the Armenian e-society. In collaboration with the Government and the Central Bank of Armenia, our mission is to define key standards for the delivery of public services and digital projects. Our guiding standard is the "Digital Architecture of Armenia" - the approach confirmed by the Government that emphasises interoperability, security, as well as delivery of high-quality services. Our team consists of tech and policy-making experts from various fields, and our goal is to work transparently, openly and with the participation of both the public and private sectors to support Armenia’s ambition to truly become a digital society.