As the Product Lead, you will be the senior product manager for a portfolio of national digital services. You will set product vision and strategy, manage multidisciplinary teams, and deliver scalable, secure, and user-centred digital products. You work effectively with designers, engineers, analysts, architects, and policymakers, and you can guide teams through complex lifecycles while balancing strategic priorities with operational realities.

As a Young Professionals Program (YPP) Coordinator, you will manage the full lifecycle of the YPP—from recruitment and onboarding to rotations, evaluation, and final hiring recommendations. You will ensure participants build the competencies needed for digital governance roles through strong Learning & Development (L&D) support and structured program management.

As a Learning & Development Senior Officer, you will be responsible for both crafting the Agency’s learning and development strategy and leading its full implementation. You will help shape how our workforce grows, ensuring teams develop the skills and knowledge required to support Armenia’s digital transformation.

As a People Operations Coordinator, you will play a central role in supporting the Agency’s rapid organizational growth. You will ensure the smooth and efficient delivery of all administrative processes that shape the employee experience—from documentation and HRIS management to onboarding logistics and day-to-day employee support.

As a System and Network Administrator, you will play a critical role in maintaining, optimizing, and securing the Agency’s IT infrastructure. You will ensure that servers, networks, storage systems, and virtual environments operate efficiently, securely, and reliably to support Armenia’s digital transformation.

As a Data Engineer, you will play a key role in modernizing Armenia’s State Population Register (SPR)—a nationally critical data system that underpins digital governance, interoperability, and secure service delivery.

We are seeking a highly organized and strategically minded Product Manager to play a central role in coordinating and driving the development of Armenia’s modernized State Population Register (SPR) — a foundational component of the nation’s digital transformation.

As a Talent Acquisition Specialist, you will play a key role in building and strengthening the Agency’s high-performing team that drives Armenia’s digital transformation. You will manage the full recruitment lifecycle—from workforce planning and sourcing to onboarding—ensuring the attraction and retention of top professionals across technical and non-technical domains.

The MEL Officer will play a key role in monitoring and analyzing the digitalization of public services in Armenia. The main objective of the position is to collect and analyze quantitative and qualitative data to assess the current level of digitalization, identify service gaps, and prioritize non-digital services with the highest potential impact if digitized. Approximately 70% of the workload will be dedicated to this MEL project, while the remaining 30% will support broader research initiatives, including fieldwork coordination, in-depth interviews, focus group moderation, and recruitment activities related to life events research.

The Researcher will play a key role in advancing data-driven decision-making in public service digital transformation. The position combines applied research with institutional capacity-building. Approximately 50% of the workload will focus on conducting user research to inform digitalization priorities, and 50% will focus on developing training materials, guides, and tools to strengthen the research capacity of government bodies.

The Cybersecurity Range Engineer supports the national capacity-building agenda by designing, deploying, and maintaining cyber range environments used for cybersecurity trainings. The role focuses on creating realistic, hands-on learning experiences for students, public sector employees, and critical infrastructure professionals.

We are looking for a talented and creative UI/UX Designer to join our team and help design intuitive, accessible, and visually compelling digital experiences for citizens and institutions in Armenia. In this role, you will collaborate closely with cross-functional teams—including product managers, developers, researchers, and policy makers—to craft user-centered design solutions for public digital platforms.