In recent days, an increase in telephone fraud has been observed. Fraudsters make calls from local or foreign phone numbers or send messages via WhatsApp, Telegram, and Viber applications.

Presenting themselves as employees of a bank, telecom operator, delivery service, or state body, they aim to gain access to your personal data and phone applications in order to extract financial resources without your consent.

For example, they instruct you to:

❗transfer or dictate the service activation code received via SMS,
❗click on the link received via SMS and fill in bank card or personal details,
❗install a special application on your phone, for example, to activate 5G service or to use another service for free.

If you follow these instructions, fraudsters may:

▪️steal your financial resources,
▪️gain access to your banking applications and perform any operations,
▪️send messages to your acquaintances,
▪️steal your messages,
▪️control your phone on your behalf.

⛔All of this can happen instantly.

What to do:

🔷do not answer calls from unknown numbers, especially if the call is from abroad,
🔷do not click on links in unknown SMS messages,
🔷immediately end the call if you are asked to provide data, open a link, or perform any action,
🔷do not share your personal data, passwords, or banking codes over the phone.

🛡️Information Systems Agency of Armenia
🛡️Computer Emergency Response Team (AM-CERT)