The Information systems agency of Armenia is supporting the creation of the Armenian e-society. In leadership with the Government and the Central Bank of Armenia, our mission is to implement key standards for how public services and digital projects should be delivered. Our guiding standard is the “Digital Architecture of Armenia,” a Government-approved approach that places interoperability, security, and high-quality service delivery at its core. Our team consists of technology and policy-making specialists from various sectors, and we work transparently, engaging both the public and private sectors to help Armenia realize its goal of becoming a truly electronic society.

You will help keep cybersecurity workstreams organized and moving forward - from SOC and AM-CERT activities to policy initiatives, capacity building, and stakeholder engagement. The role requires strong coordination skills, clear communication, and comfort working with diverse teams and partners.

This is a cross-department role: you will work with technical and policy colleagues, and may coordinate with external organizations, donors, regulators, and critical infrastructure operators.

·        Maintain project plans, timelines, and status tracking for a portfolio of cybersecurity initiatives; identify risks and escalate issues appropriately.

·        Coordinate meetings, workshops, and exercises (including tabletop or cyber drills), including agendas, logistics, participant management, and follow-up documentation.

·        Track decisions and action items, ensure accountability, and support timely delivery of commitments.

·        Prepare regular progress updates, executive summaries, and stakeholder reports using clear, concise communication.

·        Support documentation management (policies, plans, project artifacts) and maintain a searchable knowledge base.

·        Facilitate communication across internal teams and external partners to ensure alignment and reduce friction.

·        Support planning and execution of awareness and capacity-building activities when needed.

·        2+ years of experience in project coordination, program support, or operations roles (technology or cybersecurity experience is a plus).

·        Strong organizational skills and ability to manage multiple parallel activities with shifting priorities.

·        Excellent written and verbal communication skills, including the ability to capture meeting outcomes and produce professional summaries.

·        Comfort working with diverse stakeholders and facilitating collaboration across departments.

·        Ability to learn cybersecurity concepts and workflows quickly, even if your background is not purely technical.

Preferred experience

·        Experience supporting cybersecurity or IT initiatives (SOC, incident response, policy, or compliance projects).

·        Familiarity with project management and collaboration tools (e.g., Jira, Confluence, ClickUp, Trello, MS Project).

·        Experience organizing trainings, workshops, or multi-stakeholder events.

·        Experience working with public sector organizations or international partners.

Certifications we value

Certifications are optional, but can be helpful for growth in the role:

·        CAPM, PMP, PRINCE2, or Agile/Scrum certifications

·        ITIL Foundation or similar service management certifications

·        CompTIA Security+ (helpful for understanding cybersecurity fundamentals)

Please send your CV to hr@isaa.am, ensuring you mention the position name in the subject line of the email.