The Information Systems Agency of Armenia (ISAA) invites interested stakeholders to participate in a market sounding exercise for the planned development of an integrated digital solution for Armenia’s State Population Register.

The purpose of this market sounding is to gather expert feedback on the feasibility, indicative cost, delivery duration, risks and implementation approach for an integrated solution, covering:

• State Population Register Portal
• Case Management System / Back Office
• Data Provider Body Interface
• Evidence Document Management Service

Participants are invited to provide input on the following aspects: 

1.    Indicative implementation price, calendar duration and person-day effort for a Preliminary MVP and Full Implementation. 
2.    High-level solution approach, including major components, configuration, development, integrations and reusable products. 
3.    Assessment of complexity, dependencies, risks, cost drivers and areas requiring clarification before procurement. 
4.    Justified sizing assumptions for unknown peak loads, provider-user volumes, document volumes, storage growth and notification traffic. 
5.    Separate description and indicative price for warranty and support. 

Respondents are encouraged to structure their input in alignment with the topics outlined above by submitting the form. For any questions, please contact us at karapet.hovsepyan@isaa.am.

Submission Deadline: 20 September 2026, 17:00 (GMT+4)

Please note that this announcement does not constitute a tender announcement, an invitation to submit a proposal, or any document creating legal or financial obligations. Any information provided will be used exclusively for internal analysis, refinement of requirements, and project preparation purposes and will not affect participation rights in any potential future procurement procedures.

We thank you in advance for your time and cooperation.

Overall project-level business outcomes, boundaries, assumptions, and response framework are defined:

• Description and scope

Detailed module-level outcomes are presented in four separate annexes:

• SPR Portal
• Case Management / Back Office
• Data Provider Body Interface
• Evidence Document Management Service