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Digitalization is the key to enhancing the quality of public services provided by the Ministry of Internal Affairs: Arpine Sargsyan
DigitalizationLife Events
November 19, 2025
Digitalization is the key to enhancing the quality of public services provided by the Ministry of Internal Affairs: Arpine Sargsyan
On November 15, Minister of Internal Affairs Arpine Sargsyan held a working meeting with representatives of the Information systems agency of Armenia. Arpine Sargsyan emphasized the importance of the joint work between the ministry and the agency and the effectiveness of actions aimed at common goals, noting that as a result, it was possible to synchronize all approaches in a balanced manner and find the right solutions. Acknowledging the positive dynamics of the reforms implemented in the digitalization process, the Minister noted that the feedback received from citizens testifies to the effectiveness of the innovative solutions in the registration-examination units. Minister Sargsyan particularly highlighted the process of introducing the biometric system and expressed confidence that it will be implemented within the planned timeframe, becoming one of the most important reforms carried out. The Minister of Internal Affairs expressed gratitude to the Director of the Information systems agency of Armenia, Nerses Yeritsyan, and the team for their close cooperation with the ministry. According to the Minister, digitalization is not about reducing staff positions but about the accessibility, availability, and new quality of public service delivery. A number of issues related to the field of digitalization were also discussed, the program directions to be introduced were addressed and defined, and the implementation timelines were clarified. At the conclusion, Minister of Internal Affairs Arpine Sargsyan, highly appreciating the cooperation, awarded representatives of the Information systems agency of Armenia.
Meet Armenia’s First National Student Cyber Team!
Cybersecurity
November 14, 2025
Meet Armenia’s First National Student Cyber Team!
After months of preparation, learning, and fierce competition, the Students’ National Cyberdrill has reached its peak — and Armenia’s first National Student Cyber Team is now officially formed! Please join us in congratulating the three top teams that have earned their place to represent Armenia in international student cybersecurity competitions. 1st Place — Team DedSec Հovhannes Avagyan (Team Lead) – National Polytechnic University of Armenia Maksim Petrosyan – American University of Armenia Adelina Zakharyan – Yerevan State University Artyom Yakovlev – National Polytechnic University of Armenia Jozef Harutyunyan – National Polytechnic University of Armenia 2nd Place — Team ByteForce Serzh Sargsyan (Team Lead) – National Polytechnic University of Armenia Sandro Hakobyan – Yerevan State University Erik Grigoryan – National Polytechnic University of Armenia Hasmik Kilimjyan – American University of Armenia Davit Ohanyan – National Polytechnic University of Armenia 3rd Place — Team DefTheme Milena Yesayan (Team Lead) – Armenian-Russian University Zorayr Siroyan – National Polytechnic University of Armenia Alen Mangasaryan – PicsArt Academy Davit Matiashvili – PicsArt Academy Stepan Khachatryan – University of Management Congratulations once again to all participants for their exceptional dedication and passion.
Armenia Holds Its First Student National Cyberdrill
November 12, 2025
Armenia Holds Its First Student National Cyberdrill
The Student National Cyberdrill is an initiative aimed at enhancing students’ cybersecurity capabilities and strengthening the country’s cyber resilience.Over the past five months, more than 200 students from Armenia’s leading universities and educational institutions competed to become members of Armenia’s National Student Cyber Team.This months-long competitive and intensive journey led 60 of the best students to the final stage of the cyberdrill. After 10 hours of challenging exercises, the 15 strongest participants were announced as winners. They will form Armenia’s National Student Cyber Team, which will represent the country at the European Cybersecurity Competition.The initiative is an integral part of the Information systems agency of Armenia’s mission to build a secure digital future for Armenia, a goal that can be achieved by equipping young people with the necessary knowledge and practical experience. The Students’ National Cyberdrill will be held annually, fostering a vibrant and fearless community of young Armenian cyber defenders. The Cyberdrill was implemented by the Information systems agency of Armenia in cooperation with the Ministry of High-Tech Industry of the Republic of Armenia.
National cybersecurity awareness campaign launched in public schools
Cybersecurity ARTIFICIAL INTELLIGENCE
+1
November 03, 2025
National cybersecurity awareness campaign launched in public schools
The National Cybersecurity Awareness Campaign has been launched in public schools across Armenia with the goal of raising cybersecurity awareness among students in grades 6–9, as well as teachers and parents. The campaign officially kicked off on October 31 at the COAF Smart Center, bringing together around 300 students, teachers, and parents from community schools in the Lori region. The initiative is implemented by the Ministry of High-Tech Industry of the Republic of Armenia, in cooperation with the Information systems agency of Armenia. Over the course of the campaign, more than 20 regional meetings will be held — some in public schools and others at COAF, TUMO, and Fab Lab educational centers. Each session will involve approximately 300 participants, with a total target of over 6,000 participants nationwide. Minister of High-Tech Industry Mkhitar Hayrapetyan delivered a keynote address covering topics such as cybersecurity, data protection, artificial intelligence applications, deepfake technologies, and disinformation. The Minister emphasized that cybersecurity is a shared responsibility among students, parents, teachers, professionals, and the Government: “This campaign aims to foster a culture of cybersecurity among both students and adults. Our goal is to make cybersecurity not only a matter of technical knowledge, but also of mindset, responsible behavior, and critical thinking. This initiative will help our citizens become more informed, analytical, and responsible in the digital environment — empowering them to navigate today’s world safely and intelligently,” said Minister Hayrapetyan. The program combines interactive learning methods and real-life examples, making cybersecurity accessible, engaging, and immediately applicable for students. Participants will learn about the importance of cybersecurity in both the global and Armenian contexts, and each session will conclude with discussions on artificial intelligence, deepfakes, and the threat of disinformation. As part of the awareness campaign, informational materials developed by the Minister of High-Tech Industry and experts from AM-CERT will be presented. In addition, participants will take part in interactive discussions, puzzles, and educational games designed to promote critical thinking and responsible online behavior.
International CyberDrill in Armenia: Strengthening Resilience
Cybersecurity Events
October 22, 2025
International CyberDrill in Armenia: Strengthening Resilience
For the second time, Armenia is hosting the International Telecommunication Union (ITU) CyberDrill, which brings together representatives of government agencies, private sector companies, and local and international partners to jointly strengthen cyber capabilities. The event was opened by Minister of High-Tech Industry of the Republic of Armenia Mkhitar Hayrapetyan, who emphasized: “Implementing effective cybersecurity policies is becoming increasingly important, given the globally expanding and evolving cyber threats.This requires clear and targeted actions, which the Government is undertaking in cooperation with the private sector, industry experts, and international partners,” noted the Minister. Director of the Information systems agency of Armenia, Nerses Yeritsyan, highlighted that the purpose of the platform is to transform security policies into operational systems, standards, and capabilities — enabling Armenia to become safer and digital governance stronger. He noted that such exercises contribute to deepening systematic cooperation, exchanging experience, and developing rapid response capabilities. The initiative also promotes the establishment of a sustainable public-private partnership ecosystem. The ITU CyberDrill has become a platform for international cooperation, helping enhance the skills of specialists working in Armenia’s critical information infrastructures and fostering a culture of collective defense — where every institution and company contributes to strengthening national resilience. Resilience is built through cooperation. By working together, we are building not only secure systems but also a reliable future for our citizens and businesses.
Digitalization and Artificial Intelligence: The driving forces of state development
DigitalizationARTIFICIAL INTELLIGENCE
October 21, 2025
Digitalization and Artificial Intelligence: The driving forces of state development
In October, the Open Government Partnership (OGP) Global Summit was held in Spain, bringing together over 2,000 high-level representatives from governments, civil society, and international organizations to exchange experiences and progress in implementing open government principles.Nerses Yeritsyan, Director of the Information systems agency of Armenia, participated in a panel discussion during the Summit.The discussion highlighted the strong interconnection between digitalization and artificial intelligence, noting that AI enables the creation of smarter digital services while requiring the widespread adoption of secure, responsible, and inclusive tools and frameworks.In his remarks, Mr. Yeritsyan addressed the emerging risks that accompany AI development, emphasizing the importance of proper governance and the implementation of adequate mechanisms.Armenia’s experience as a small and agile state was presented as an example of how continuous experimentation and rapid scaling can lead to swift digital transformation.
Launch of Cyber Month 2025 in Armenia
Announcement
October 03, 2025
Launch of Cyber Month 2025 in Armenia
The Ministry of High-Tech Industry of the Republic of Armenia and the Information Systems Regulatory Agency (ISAA), incollaboration with international partners, announce the launch of Cyber Month 2025. The initiative is held as part of the globally recognized Cybersecurity Month and aims to raise awareness about cybersecurity, enhance practical skills, and foster collaboration. Participants include representatives from government institutions, critical infrastructure operators, and academic institutions, as well as international partners. The campaign focuses on strengthening protection of critical infrastructure, promoting cybersecurity research, and developing professional capacity. Throughout the month, activities will include interactive workshops, technical exercises, awareness campaigns, and hands-on training. “In the digital age, cybersecurity is the cornerstone of national security and economic resilience,” said Minister Mkhitar Hayrapetyan. “A robust system promotes the development of the digital economy, safeguards critical infrastructures, and strengthens citizens’ trust in public digital services.” Echoing the Minister’s strategic priorities, ISAA Director Nerses Yertisyan added: “Cybersecurity is vital for protecting our nation’s digital infrastructure and ensuring efficient public services. The “Cyber Month” initiative promotes cooperation and skill-building, building a trusted digital Armenia.”Additional details on upcoming Cyber Month events will be shared in the coming weeks. About ISAA The Information Systems Regulatory Agency of Armenia (ISAA) is the national body responsible for digital governance, cybersecurity, and oversight of secure and interoperable digital services. For more information, please visit the ISAA website at isaa.am or contact us at pr@isaa.am.
Armenia Recognized at the United Nations Public Service Forum 2025
EventsDigital Architecture
September 02, 2025
Armenia Recognized at the United Nations Public Service Forum 2025
Armenia was recognized at the United Nations Public Service Forum (UNPSF) 2025, held in Samarkand, Uzbekistan, for its progress in digital transformation and citizen-centered service delivery between 2022 and 2024. The Forum, organized by the UN Department of Economic and Social Affairs (UNDESA), brought together representatives from more than 100 countries to exchange best practices in innovation, service design, and public sector transformation. Representing Armenia, Arusyak Martirosyan, Digital Transformation Delivery Lead at the Information Systems Agency of Armenia (ISAA), presented on “Digital Government for Inclusive Service Delivery.” The presentation highlighted Armenia’s pioneering life events–based approach, which simplifies government interactions for citizens and businesses by integrating services around key milestones such as buying and selling a car, starting a business, or applying for residency. It also emphasized the importance of building whole-of-society digital ecosystem that place citizens at the center of service design, drawing strong international attention as a scalable example aligned with the UN’s 2030 Agenda for Sustainable Development.
The Government has approved the package of draft laws presented by the Ministry of High-Tech Industry, including the draft law “On Cybersecurity.”
Digital Architecture
August 14, 2025
The Government has approved the package of draft laws presented by the Ministry of High-Tech Industry, including the draft law “On Cybersecurity.”
On August 14, at the session of the Government of the Republic of Armenia, the package of draft laws “On Cybersecurity,” “On Public Information,” and “On the Regulatory Body for Information Systems,” presented by the Ministry of High-Tech Industry and developed jointly with the Armenian Information Systems Agency, was approved. Presenting the package of draft laws, Minister of High-Tech Industry Mkhitar Hayrapetyan emphasized that it aims to create a unified and coordinated approach for the prevention of cyber incidents, response, and elimination of consequences, based on close cooperation between the state and the private sector. The package also regulates issues related to the creation of a unified digital environment and the implementation of an open data policy. It was noted that the package has gone through a long and complex stage of discussions, with the involvement of representatives of civil society, sectoral associations, independent experts, international partners, and interested state bodies. Minister Hayrapetyan, referring to the laws presented in the package, detailed the subject of regulation, purpose, and importance of each. “By the Law ‘On Cybersecurity,’ the vital sectors and critical infrastructures are defined, both in the public and private sectors. Criteria are set based on risk and impact assessment, as well as certain standards that are mandatory for state structures, the public sector, and private companies operating civil infrastructures,” the Minister noted, emphasizing that this does not mean giving up the idea of developing and introducing national standards. In his speech, the Minister presented that a Regulatory Body for Information Systems will be established, which will operate with the status of an autonomous body, and its members will be elected by the National Assembly of the Republic of Armenia. Referring to the Law “On Public Information,” the Minister noted that it outlines the state digital architecture and introduces a new data management policy. Additional clarifications on the draft laws were presented by the Director of the Information systems agency of Armenia, Nerses Yeritsyan. Summing up his speech, Mkhitar Hayrapetyan emphasized the importance of implementing programs aimed at raising the cyber literacy of society. More in the video. 
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